We aim for you to be absolutely delighted with your purchase and therefore offer you 30 days to change your mind on any item purchased from this website. We will provide a refund for the item you have purchased (not including delivery or any delivery upgrades), usually within 48 hours of receipt of the product. This will be made to the original payment method. For most payment methods it will take 3-5 working days for this to show on your statement.
You will need to bear the cost of return unless we are at fault. We recommend Royal Mail Special Delivery for most items as this way the item will be insured. Please ensure the product is returned to us i with all the original packaging (manufacturer’s manual and guarantee if applicable). We reserve the right to make deductions for unnecessary damage caused to the product by yourself.
We are also able to offer an exchange to a different product if required, please specify this when returning your product.
Our returns address is as follows:
Advanced Therapeutics (UK) Ltd
17-19 Athena Court,
Fax: +44 (0) 1926 426 028